Last updated: June 17, 2025
Welcome to our Privacy Policy. We value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
a. Information You Provide
We collect personal information you voluntarily submit—such as through our “Controls Start-Up Request” form or other direct communications. This may include:
- Name
- Email address
- Phone number
- Comments or messages
b. Automatically Collected Information
When you visit our website, we automatically collect and store certain technical information, including:
- IP address
- Browser type
- Internet Service Provider (ISP)
- Referring/exit pages
- Operating system
- Date and time of visit
- Clickstream behavior
This data is used in both individual and aggregate form to help us improve our site.
2. How We Use Your Information
We use collected information to:
- Analyze user behavior and traffic trends
- Improve site functionality and content
- Customize page layout and user experience
- Support internal reporting and performance metrics
We do not sell, rent, or share your personal information with third parties.
3. Data Retention
- If your inquiry results in a business relationship, your information will be retained as needed to support that relationship.
- If you create an account to use our forms, your account data is retained for as long as it is active. After 12 months of inactivity, the data is securely deleted.
4. Website Analytics
We use Microsoft Clarity to help us understand how users engage with our site. Clarity captures anonymized usage patterns such as click behavior and scrolling activity, helping us improve usability and performance.
5. Cookies
Our website uses session cookies, which are temporary files stored on your device to enhance navigation and user experience.
- Purpose: To track page visits and simplify navigation.
- Expiration: These cookies are deleted when you close your browser.
- Opt-out: If you disable cookies, some parts of the site may not function properly.
6. Accessing and Updating Your Information
You have the right to access or request correction of your personal data. To do so:
- Submit a request via the contact details below.
- Include enough information to verify your identity.
We may require identity verification before processing your request. Verification data is used only for that purpose and is securely destroyed afterward.
7. Data Security
We follow industry best practices to protect your personal information both during transmission and once stored. While we use commercially reasonable safeguards, no system is completely secure, and we cannot guarantee absolute security.
8. Policy Updates
We may update this policy to reflect changes in our practices or legal obligations. If significant changes are made:
- We will update this page with the new policy.
- If applicable, we will notify you and request your consent before using your personal data in new ways.
9. Contact Us
If you have questions, concerns, or believe this policy has not been followed, please contact us:
Privacy Office
Mar Vista Sales, Inc.
805.642.7714
www.marvistasales.com